Shipping policy

Introduction
At 3queensco.com, we strive to deliver your purchase as quickly and affordably as possible. We offer a range of shipping options to ensure you receive your items on your schedule.

Shipping Process
Our shipping process is divided into 3 parts: Handling Time and Transit Time, and Total Delivery Time

Handling Time: 0 to 1 business days (Monday – Friday).
Transit Time: 3 to 5 business days (Monday – Friday).
Total delivery time: 3-06 business days

Courier Name
FedEx, USPS and UPS

Shipping Fee
We offer free shipping on all orders .

Order Tracking
Once your order is shipped, you will receive a tracking number to monitor your shipment in real time.

The item has never been received.
Customers can contact us by email if they have never received the item. We will contact our shipping department and delivery agent to find out the status of the product.

Undelivered packages
Undelivered packages incur a fee for shipping and handling. Please note the storage period of seven days. Fees are charged thereafter. Unpaid charges are forwarded to a debt collection service.

Delivery delays
In the event of delivery delays, we will contact you as soon as possible. We aim to deliver your order as quickly as possible. Extensive delays entitle you to cancel your purchase.

Changes to the delivery address
If you need to change the shipping address after the order has been shipped, please contact us directly as soon as possible. Please note that address changes may not always be possible, depending on the stage of delivery.

Incorrect address
If your order is returned to us due to an incorrect address provided at checkout, you will be responsible for any additional shipping costs